Contact information
For all inquiries, please contact:
📧 aerona@live.com.au
Please include your order number (if applicable) in your message so we can assist you quickly.
📍 Where We Ship From
Most items are shipped from Osaka, Japan, with more infrequent dispatches from Australia.
⏰ Business Hours
We aim to respond to all emails within 1–2 business days.
Common Topics
Before contacting us, check out our FAQ to see if your question has already been answered.